1 Introduction & Scope
Welcome to bbsolot's Privacy Policy. This policy explains how your personal information is handled when you use the bbsolot platform — whether through the website, mobile app, or any related service.
Bbsolot believes personal privacy is a fundamental right. We handle every Bangladeshi member's data with the utmost care and never misuse it. This Privacy Policy applies to all registered members and visitors of the bbsolot website.
By using our services, you are deemed to have accepted this privacy policy. We encourage you to read it carefully in full. If any part is unclear, our support team is always on hand to help.
This privacy policy has been prepared in compliance with international data protection standards (GDPR). We also adhere to the provisions of Bangladesh's Information and Communication Technology Act.
2 What Information We Collect
Bbsolot only collects information that is necessary for the smooth delivery of its services. The table below outlines the types of data collected and the purpose behind each.
| Data Type |
Example |
Purpose of Collection |
| Identity Information |
Full name, date of birth, national ID number |
KYC Verification & Age Confirmation |
| Contact Information |
Email, mobile number, address |
Account Communications & Notifications |
| Financial Information |
BKash/Nagad number, bank details |
Transaction Processing |
| Activity Data |
Betting history, login timestamps |
Account Security & Service Improvement |
| Technical Information |
IP address, device type, browser |
Fraud Prevention & Security |
Bbsolot does not collect any information beyond what is listed above. We will never ask for your social media passwords or login credentials for any other platform.
3 How We Collect Information
Bbsolot collects information through several methods. Each approach is fully transparent and based on your consent.
1
Directly Provided Information
Information you provide directly through the registration form, KYC form, or when contacting support.
2
Automatically Collected
Technical data automatically collected via cookies and log files during your use of the platform.
3
From Payment Processors
Transaction confirmation details received from the payment gateway during bKash, Nagad, or bank transactions.
4
From verification agencies
Verification data obtained from approved third-party identity verification agencies for KYC purposes.
bbsolot will never ask for your password, OTP, or full card number over a phone call or email. If you receive any such communication, treat it as a fraud attempt and contact our support immediately.
4 Purpose of Data Use
Bbsolot collects and uses data only for specific, legitimate purposes. Each reason for processing your information is explained below, in line with our privacy policy.
- Creating, verifying, and managing your account, and confirming your identity.
- Securely processing deposits, withdrawals, and other financial transactions.
- To operate betting and gaming services smoothly and determine outcomes.
- Sending email or SMS notifications for important account-related matters.
- To detect and prevent fraud, money laundering, and other illegal activities.
- To fulfill legal obligations and ensure accountability to regulatory authorities.
- Improving service quality and enhancing the overall user experience.
- Sending information about special offers and promotions, with your consent.
bbsolot never sells your data to third parties for advertising purposes. You can opt out of promotional communications at any time.
5 Data Sharing Policy
One of the most important aspects of bbsolot's privacy policy is our data sharing policy. Simply put — we do not sell your data. However, information may be shared in the following limited circumstances.
- Payment Processors: Only the financial information necessary to complete transactions is shared with bKash, Nagad, and our banking partners.
- KYC Partner: Identity document details are shared with authorized verification agencies for identity verification purposes.
- Legal Obligations: Information is disclosed in response to a court order or a lawful request from a government authority.
- Fraud prevention: In cases of serious fraud, we cooperate with law enforcement agencies.
- Business Restructuring: In the event of a company merger or acquisition, data may be transferred to the new entity — however, this policy will remain in effect.
In each of the above scenarios, before any data is shared, we ensure the receiving party maintains the same standard of privacy protection.
6 Cookies & Tracking Technologies
Bbsolot uses cookies and similar tracking technologies on its website and app. These help improve your browsing experience and maintain platform security.
- Essential cookies: These are essential for maintaining your login session and platform security — the platform cannot function properly without them.
- Functional Cookies: Used to remember your preferences, such as language or theme.
- Analytics Cookies: To understand which sections of the site are used most — data is fully anonymized.
- Security cookies: Used to detect fraudulent login attempts and suspicious activity.
You can disable cookies through your browser settings. Keep in mind, however, that turning off essential cookies may cause certain key features of the platform to stop working properly.
7 Data Protection Measures
Bbsolot follows the highest industry standards to keep your data secure. The security measures below are active at all times as part of our privacy policy.
- All data transmissions are encrypted via TLS 1.3 protocol.
- Sensitive data at rest is protected with AES-256 encryption.
- Passwords are stored using the bcrypt hashing algorithm — never in plain text.
- Regular security audits and penetration testing are conducted on our servers.
- Two-Factor Authentication (2FA) is available to all members.
- If unusual login activity is detected, the account is immediately locked and the member is alerted.
- Data backups are stored on secure, encrypted cloud servers.
No internet platform can guarantee absolute security. However, bbsolot is committed to protecting your data with the most advanced technologies available and to responding immediately to any threat.
8 Your Rights
Under bbsolot's Privacy Policy, you have several important rights over your personal data. Make sure you're aware of them.
- Right to Access: You may request to view the personal information we hold about you.
- Right to Rectification: You may request corrections to any information that is inaccurate or incomplete.
- Right to Erasure: In certain circumstances, you may request that your data be deleted.
- Right to Restrict Processing: You may request that we restrict how your data is used for certain purposes.
- Right to Portability: You may request a copy of your data in a structured, portable format.
- Right to Object: You may object to receiving marketing communications.
To exercise any of these rights, support@bbsolot.netto email us. We are required to respond to your request within 30 days. In some cases, certain data may not be fully erasable due to legal obligations — the reason will be explained if so.
9 Data Retention Period
Bbsolot does not retain any data beyond what is necessary. The retention period for each type of information is outlined below.
| Data Type |
Retention Period |
Reason |
| Account Information |
5 years after account closure |
Legal Obligations |
| Transaction Records |
7 years |
Financial Regulations & Audits |
| KYC Documents |
5 years after account closure |
Regulatory Requirements |
| Log Files |
12 months |
Security Analysis |
| Marketing Information |
Until consent is withdrawn |
User Preferences |
Once the retention period expires, data is securely deleted or fully anonymized.
10 Minor Protection
Bbsolot strictly prohibits account registration by anyone under the age of 18. The protection of minors is an integral part of our privacy policy.
- Age verification is mandatory at the time of registration.
- In suspicious cases, age is re-verified through KYC.
- If an underage account is identified, it is immediately closed and all associated data is securely deleted.
- We do not knowingly collect any data from minors.
If you believe a minor has created an account on bbsolot, please support@bbsolot.netto notify us. We will take immediate action.
11 Policy Changes
Bbsolot may update this privacy policy when necessary. We are always transparent about any changes made.
- For significant changes, you will be notified by email at least 14 days before they take effect.
- The most recent update date will always be clearly displayed on the website.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- If you do not agree to the updated policy, you will be given the option to close your account.
Previous versions of this privacy policy are available upon request through support. We want you to always know what's happening with your data.
12 Contact
If you have any questions, concerns, or requests regarding our privacy policy, please get in touch. Our data privacy team is always ready to help.
Email Support
For any privacy-related requests:
support@bbsolot.net
Response Time
General requests: 3–5 business days
Legal requests: 30 days